Contact Us
Get in touch with the MacBids team
Contact Information
Phone
(555) 123-4567
Address
MacBids Headquarters
123 Auction Lane
Bidsville, CA 94000
Customer Support Hours
- Monday - Friday:9:00 AM - 5:00 PM (EST)
- Saturday:10:00 AM - 2:00 PM (EST)
- Sunday:Closed
Send Us a Message
Frequently Asked Questions
- How do lowest unique bid auctions work?
- In a lowest unique bid auction, the winner is the person who places the lowest bid that no one else has made. If multiple people bid the same amount, none of those bids can win.
- How do I purchase Bidz credits?
- You can purchase Bidz credits by going to your wallet page after logging in. We offer various credit packages at different price points.
- What happens if I win an auction?
- If you win an auction, you'll be notified via email. You'll need to pay the amount of your winning bid to claim your prize.
- Can I get a refund for unused Bidz?
- No, all Bidz purchases are final and non-refundable. However, Bidz never expire, so you can use them for future auctions.
- How long does shipping take?
- Shipping times vary depending on your location. Typically, domestic orders are delivered within 3-5 business days, while international orders may take 7-14 business days.